ServiceNav 4.8 – Graph widget improvements, new icons, service templates

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Graph Widget – Improvements

Timeline synchronisation

The timelines of the graphs displayed on the same dashboard are now synchronized.

This feature makes it easier to compare different metrics at the same time.

Use case: as part of fault diagnosis, the use of several synchronized graphs makes it easier to correlate different events, identify root cause, and significantly reduce resolution time.

Legends

The legend is now displayed in the Graph widget.

Threshold lines can now be hidden.

Use case: in a situation where a metric has very high thresholds compared to the maximum values observed over the period, hiding the thresholds allows the vertical axis to readjust and the data to be represented in more detail; which will be less flattened .

Also

User Services – new icons

We have updated the user service status icons, to make them more modern, and more in line with the design of the application.

We hope you like them!

Service Templates

  • Apache-Slot-States
  • MS-MSSQL-Instance-ProcessesBlocked_notdsfile
  • SageX3-ADC-CheckConnection
  • Datto-Bcdr-Device-LocalStorageUsage
  • Datto-Bcdr-Device-BackupStatus
  • Datto-Bcdr-Device-Sync-Backup
  • HP-3PAR-VirtualVolumes-Status-ssh
  • HP-3par-physical-status-ssh

UK ServiceNav Product Development Manager; my priority is to be needful of the particular requirements of all ‘English-speaking’ markets where ServiceNav is sold. I have over 20 years experience of the IT monitoring field - covering a wide variety of products and technologies.

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