More recent posts from the Servicenav team
The available ServiceNav widgets now replicate all the views previously available in the ‘legacy’ carousel of the dashboards.
It is therefore possible (and recommended!), to migrate your dashboards, in just a few clicks into Dataviz widgets.
This ‘migration’ may be an opportunity to question and optimize your management screens, using the new possibilities provided by Dataviz.
ServiceNav’s new look, widget-based dashboard, is an indispensable, visual monitoring tool.
Multi-column sort, show / hide columns, acknowledgement, detail and number of any attached ticket, resize columns, expanded view, full-screen mode … the only thing it does not do (still) is make the coffee !
The map dashboard is now part of the widget library. This widget replicates the current templates “Weather map – Hosts” and “Weather map – User services” and builds on their ergonomics..
A transformation of the ‘legacy’ dashboard as a widget, for high level, multi-site / multi-client monitoring.
A transformation of the ‘legacy’ dashboard as a widget, for the monitoring of a customer or internal estate; by theme (disk, CPU, …) or functional domain (application, infra, system)
Find more about these new widgets in the widget library.
The duplication of a Dataviz dashboard is now offered via a button. When duplicating, it is possible to change the name of the copy.
It is now possible to define the refresh interval of a set of Dataviz dashboards, using a button available in RUN mode.
The delay before the change of dashboard is configurable in the administration of ServiceNav: 1, 5, 10 or 15 mins
The title area of a widget can now contain an image. This is very useful when monitoring specific applications or technologies that are easily recognizable by their logo, within the dashboard. Only the link to the image is input – the images themselves must be hosted on a third-party web space.
When creating a Dataviz dashboard, it is now possible to select the “private” mode. A dashboard in private mode will only be visible to the creating user, and may contain private content templates (for example a list of statuses, defined as “private” in Configuration–> Reporting).
As we announced in the version 4.0 release note, the Ubuntu 12.04 LTS version on which the ServiceNav Box was based is no longer being updated and supported as of April 2017 and so complete support of these boxes will be stopped according to our published plan. (last updates of ServiceNavBox on 01/06, no more support from 01/09).
To help you handle the nexessary migration and know which boxes you need to migrate, we have added a self-monitoring check indicating the current version of the OS of the box.
Important: Depending on their configuration, this will have an impact on your dashboards, in that you may see new alerts s following the upgrade. These alerts correspond to any SNB version 12.04 associated with your sites and/or customers.
For ServiceNav customers monitoring tens/hundreds of client boxes, and where the boxes are not yet migrated, this may have a significant impact on dashboards and devices to be managed by the incident monitoring teams. .
Since the previous version, we have produced a script to facilitate this migration. Please familiarise youself with the documentation.
New plug-ins and revisions also appear in this new version.
VSWA-17759 Add “SNB OS Version” checkpoint in anticipation of OS 12.04 support
VSWA-16315 [Plugin] [Box] CISCO-SWITCH-StatusStack – add SNMPv3 support
VSWA-16821 [Monitoring Account] Azure and Office 365 Separate Monitoring Accounts
VSWA-16772 [Plugin] [Box] Office365-Generic
VSWA-16621 [Plugin] RabbitMQ recovery of the rates
VSWA-17479 [Plugin] revision: check_rabbitmq_queue: sum instead of average
VSWA-17647 [Plugin] [Box] F5-BIGIP-PowerSupplyStatus-SNMPV3
VSWA-17645 [Plugin] [Box] F5-BIGIP-CpuUsage-SNMPV3
VSWA-17643 [Plugin] [Box] F5-BIGIP-HA-NodeStatus-SNMPV3
VSWA-17641 [Plugin] [Box] F5-BIGIP-ServerCurrentConnections-SNMPV3
VSWA-17639 [Plugin] [Box] F5-BIGIP-FanStatus-SNMPV3
VSWA-17635 [Plugin] [Box] F5-BIGIP-ClientCurrentConnections-SNMPV3
VSWA-17637 [Plugin] [Box] F5-BIGIP-FanSpeed-SNMPV3
VSWA-17633 [Plugin] [Box] F5-BIGIP-ChassisTemp-SNMPV3
VSWA-17779 [Plugin] [Box] F5-BIGIP-ActiveSessions-SNMPV3
VSWA-17603 [Plugin] [Box] FORTIGATE-RAM – check_snmp_fortigate_mem: support SNMPV3
VSWA-17595 [Plugin] [Box] FORTIGATE-CPU – check_snmp_fortigate_cpu: support SNMPV3
VSWA-17593 [Plugin] [Box] FORTIGATE-IPS-DATABASE-SIGNATURE_SNMPv3
VSWA-17587 [Plugin] [Box] FORTIGATE-HA-STATUS-SNMPv3
VSWA-17601 [Plugin] [Box] FORTIGATE-IP-SESSIONS – check_snmp_fortigate_ip_sessions: support SNMPV3
VSWA-17735 [Plugin] [Box] HP-StoreVirtual-Volumes-UsedSpace
VSWA-17695 [Plugin] [Box] HP-StoreVirtual-Storage-Raid-State
VSWA-17739 [Plugin] [Box] HP-StoreVirtual-Modules-StorageServer-Status
VSWA-17723 [Plugin] [Box] HP-StoreVirtual-Volumes-Replication-Status
VSWA-17712 [Plugin] [Box] HP-StoreVirtual-Volumes-Available
VSWA-17651 [Plugin] [Box] HP-StoreVirtual-Servers-iSCSI-Status
VSWA-17649 [Plugin] [Box] HP-StoreVirtual-Managers-Status
VSWA-16056 FILE_isPresent: change status/message when file not present on valid path
VSWA-17005 [Plugin] [Box] HP-Proliant-Raid-Cache: Addition of a new error status: capacitor module failed to charge
VSWA-17003 [Plugin] [Agent] A-HP-Proliant-Snmp-Raid_Battery: Added a new error status: failed to load capacitor module
VSWA-16778 [Plugin] [Box] HP-Switch-stackable_status – adding entity exclusions
VSWA-17718 HP-MSA-1040-xxxx indicate HP MSA 2324 Array not supported
VSWA-17672 [Plugin] [Box] check_mssql_evault_backupjob – Management when reinstalling an agent
VSWA-17616 [Plugin] [Box] check_ipmi_dell_idrac_ *: add choice of account to use
VSWA-17525 [Plugin] [Agent] A-MS-WIN-ActiveDirectory-Health
VSWA-17615 [Plugin] [Box] check_http_full.pl: choice of SSL/TLS version
VSWA-18100 [Plugin] [Box] Domain Name Expiration Checker – Whois
VSWA-17025 [Service model] SonicWALL-IPSEC-Tunnel-Status – Changed template check interval to 5min instead of 15min
VSWA-12021 Filtering on Labels: Allow the user to choose between an OR / AND
VSWA-15034 Allow Event Log csv Export
VSWA-3733 SLA Fields on Application Form
VSWA-17426 [Current State of the Estate Report] Change- Adding hosts counters and current events
VSWA-13933 [Plugin] [Box] DATACORE-PS-Port-Status – Edit the plugin: Use login ID instead of the Hostname
VSWA-18019 [Plugin] [Box] HP-MSA P2000-vDisk-Status, check_p2000_vdiskstatus.pl plugin does not work for MSA 2050
VSWA-18002 [Lin-Syslog] [check_syslogs] Missing DateTime Module Error
VSWA-18318 FILE_isPresent: Plugin fails if the password contains the character “; ”
VSWA-17536 [Plugin] [Box] HP-MSA-2000- *, check_p2000_ * plugins return UNKNOWN if they are launched from the GUI
VSWA-17441 Plugin check_snmp_storage.pl returns a slightly different result from the “df” command
VSWA-13966 [PLUGIN] [BOX] Evolution MS-WIN-PS-Eventlog to Process Other Event Log Name
VSWA-17819 [Nutanix] password authentication overwritten by SNMPv3 encryption password
VSWA-17728 [Plugins] CISCO-Hardware-health + CISCO-SWITCH-Ram: plugins fail if SNMPv2 + v3 monitoring accounts provided
VSWA-6937 [PLUG-IN] [AGENT] a-check-sym-backupExec not functional
VSWA-15986 [PluginBox] Taking into account the new 9.3 firmware for NetApp arrays – NetApp-cmode-ontap- models *
VSWA-17110 [Plugin] [Box] PostgreSQL-pgsql-version: the reported version is wrong for Postgre 10 and above
VSWA-17204 [Plugin] [Box] IDSbox_IDSbox_Status: taking into account the language of the page, and variable disc IDs
VSWA-17105 GLOBAL-SNMP-OID – incorrect metric unit
VSWA-17039 [Plugin] check_vmware_snapshots.pl – U16 services timeout
VSWA-16977 [Master 4.0] [PLUGIN] [Box] MS-WIN-Check-FileAge-By-Name Mounting Error with U16 Box
VSWA-14048 [PluginBox] Datacore-Ps-Port-Metric – Edit the plugin: Use the login ID instead of the Hostname
VSWA-18023 check_mysql_config.pl displays a different checksum for each check
VSWA-18013 Veeam – handling of dashes and dots in database names
VSWA-17833 [Plugin] [Box] SWITCH-Network_traffic-InterfaceName – check_centreon_snmp_traffic – Error: unknown interface
VSWA-17774 [Command] – check_snmp_table_value – check_snmp_table_value.pl: Timeout in cases where large table size
VSWA-18336 SNB Master U16 – NetFlow Collector Storage – Plugins | Allow the nfcapd_deleteCache.sh script to remove nfcapd.xxx files from multiple directories
VSWA-18121 [Plugin] [Box] EMC Unity controls are not functional
VSWA-17655 command check_traffic_interface_name does not return interface name
VSWA-17564 [Plugin] check_windows_update_status: Edited the output message
VSWA-17406 [Plugin] [Box] arguments of the check_win_age_file command to make mandatory
VSWA-17409 [Plug-in] [Box] argument of the check_win_nb_file command to make mandatory
VSWA-17408 [Plugin] [Box] arguments of the check_win_nbage_file command to be mandatory
VSWA-17399 [Plugin] [Box] check_snmp_network_interface_status.pl: speed of 1 considered while 0 is entered
VSWA-17524 [Plugin] check_rabbitmq_queue: Invalid metric name
VSWA-18123 [DataViz] MAP – Minimize mode to min. exceeding
VSWA-18125 [DataViz] Date issue on graph display metric
VSWA-17528 [DataViz] Gauge – Decimal Values and Thresholds incorrectly applied
VSWA-17502 [Dataviz] Build mode – Modifying a widget: Parameters are not retained
VSWA-17505 [Dataviz] Build mode – Deleting a dashboard: The first dashboard is not automatically selected
VSWA-17504 [Dataviz] Build mode – Dashboard title: Ergonomics issue when the field is emptied
VSWA-16944 [FF] Not possible to enlarge the widget area in some cases
VSWA-15609 [Widget] no warning message when deleting a widget
VSWA-17133 Notification does not activate when creating a device
VSWA-17494 Remote Access Configuration form does not work
VSWA-15056 Paging works poorly in event logs
VSWA-17283 “Type” and “Status” text colors in the notification email no longer appear
VSWA-12653 isilog improved display of the number of objects
VSWA-17851 Character Exit for the “Setpoint” field
VSWA-18801 [Report] Unable to preview availability and perf reports for external clients
VSWA-17992 [Census] Unsupported Character
VSWA-17884 SUT – Cannot Exit Full Screen Mode After Disabling Critical Path
VSWA-13868 Maintenance Window email notification in French
VSWA-17195 Alert notification email in French
VSWA-17103 Authentication of an LDAP user does not work if ssl is enabled on LDAP integration
VSWA-17855 Unable to reset a password with an e-mail address > 45 characters
VSWA-10200 [MobileApp] [Android] No translations