Compatible External Ticketing Systems

We regularly update the different ticketing systems compatible with ServiceNav.

To date, the following systems are compatible with ServiceNav:

  • ServiceNav Customer Care. Version 8.10_3.3 & higher. (Under certain conditions compatibility with previous versions is possible: contact us)
  • Artis 2.5.9, 2.6, 2.8 and 3.0
  • GLPI 9.1
  • EasyVista. for more details see presentation here
  • Atheneo 14.1.8.1
  • Isilog IWS Air Design
  • iTop. Webservices version 1.3
  • Pythèas Version 4.3.1
  • ServiceNow (Version Jakarta)
  • Akuiteo

UK ServiceNav Product Development Manager; my priority is to be needful of the particular requirements of all ‘English-speaking’ markets where ServiceNav is sold. I have over 20 years experience of the IT monitoring field - covering a wide variety of products and technologies.