More recent posts from the Servicenav team
“We just bought new equipment, but I cannot find plugins for it in your catalog. Is it possible to monitor it? ”
“Of course … we’re going to need an SNMP MIB to discover what’s possible”
Analysis of the MIB, specification of a plugin, validation, development, test, deployment, implementation of the service template – these are all steps on the route to new monitoring.
This is the typical scenario when a customer has a piece of kit/ software not presently supported by ServiceNav.
And can the new monitoring be delivered via a single plugin?
Even with its 1,200 checkpoints, it may happen that our Catalog does not meet a specific need.
Also, it is important to us that our customers can rapidly expand their monitoring reach by creating their own service templates.
Servers, NAS, cameras, Wi-Fi terminals, temperature sensors; any target that implements SNMP can be monitored with our generic plugins:
These plugins allow you to:
Just scan the MIB and create a service template using these plugins.
How do we calculate disk space by combining multiple OIDs?
The OID returns 30000 MB used: How can we have it in GB? How can we express it as a percentage?
To perform such further processing of the data, the check_snmp_operation plugin will be available from version 3.14 of ServiceNav.
Beyond a red or green dot on a dashboard, the solution must generate relevant data that can be used in a report or IT Weather dashboard.
Sometimes the raw data alone is not enough. You need be able to manipulate it as required, combine it with other sources, transform it into a percentage, modify its base units…
With the check_snmp_operation plugin, it is possible to:
The intelligent, manipulation of data is a critical value add to ensuring the relevance of monitoring.
The creation of generic plug-ins is part of our desire to respond to the diverse needs of IT tool users.
A flexible and adaptable monitoring tool is a major asset in the ‘Plan-Check-Do-Act’ management model.